Daily Archives: January 7, 2019

When Doing The Right Things Right Is What Matters

Today, we wanted to focus on some very important credos in trucking. Simple turn of phrases often carry great meaning, and the same is true in trucking. No matter what level of the trucking organization you occupy, understanding the importance of words is critical to your success. Let’s start with the first credo.

Do the Right things Right

When it comes to operating a trucking company or driving a big rig in a safe and professional manner, there is one axion that everyone should have at the front of their mind: Do the right things right. Let’s take some time to expand on that important way of thinking about things viewed through the context of safety.

You may read this credo and think, “Well, isn’t that just doing the right thing?” Not really. When it comes to communicating something well or making the proper decision, intent is key. Soldiers in the military know how important it is to understand intent when following through with an order. In situations where it is incumbent upon them to make the decision free of orders, intent is even more important.

Understanding a commander or fleet manager’s intention when issuing an order, asking a question, or providing a new directive provides the basis of how important it is to do the right things right. In the trucking business, this ethos reflects a leader’s intent, which will influence the planning and execution of the question or directive. Trucking is a dynamic business and requires a dynamic level of thinking to ensure safety and success, in-and-out, day-after-day.

Above All, Do No Harm

Here is another important credo we all must keep in mind: Nothing we do is worth harming ourselves or others. These eight simple words should influence everything you do. As a professional truck driver or transportation professional, when you are confronted with tension between competing demands, the best way to handle them is to go back to the two important credos we have just outlined. These simple phrases can be used to reconcile the tension and decide on the best course of action.

Realizing that nothing we do is worth harming ourselves or others is a qualitative statement that should guide a truck driver or trucking organization to strive for operational excellence in everything they say and do. It is important to consider that excellence is achieved and sustained only by assessing your individual and collective performance both critically and continuously. There is no room for error or time to let up when it comes to this assessment.

With the near-real time performance technologies available to us today, the right tools in the hands of fleet managers and truck drivers, when embraced, represent great ways to critically and continuously assess and improve performance measures. By making a habit of following these important credos, over time, truck drivers have fewer crashes or incidents that consume a lot of valuable time. It is better to spend time learning safety credos or technologies than it is investigating instances of failure.

Doing the right things right and ensuring we do nothing that harms ourselves or others requires investments in safety technologies and proactive programs that enable us to live by these credos. When commercial truck drivers fail to live by these simple words, they not only fail to achieve excellence, but accidents can occur. The stakes are simply far too high to allow performance to be managed passively. So, next time you have an operational question you just can’t seem to find the answer to, ask yourself, are you doing the right things right?